Delivery Information

Profibers has placed its storage warehouses around the US in such a way which provides possible assurance in efficient delivery for our valued customers. These tactically chosen areas store all the sports nutrition necessities together with but not bounded to: proteins, creatines, pre-workouts, post-workouts, vitamins and etc. Our NJ Warehouse is presently shipping our prohormones stock for improved quality control and inventory purposes.

We dispatch your orders as soon as feasible. This is due to the timing when your orders are placed, if you make your order before 4pm EST it shall be shipped on the same day. Most orders are shipped through USPS which takes approx. 3-5 business days to be received. Larger packages are sent via UPS which approx. can take 1-7 days for delivery depending on your location.

Profibers has shipments to most of world except for the mentioned areas. Due to difference in international delivery policy, some products have restrictions on them. For further information on this topic, please refer to the ‘International‘ tab.

Based on the preferred shipping options and the availability of chosen items as an order is placed, shipping and delivery dates will be estimated for you. According to your preferred shipping provider, the estimated dates may appear on the shipping quotes page.

Note: Many items offered by Profibers are rated based on their weight. The detail page of any such item shows its weight. All weights will be rounded up to the nearest pound to reflect the policies of the shipping company.

An item lost or damaged in transit for domestic orders will be reshipped with no additional cost. A lost item is entitled to a reshipment but NOT a refund.

As soon as an order is scanned and delivered in the US or a military address, it is regarded as delivered and is not entitled to a free of cost reshipment.

 

Important Note: We do not deliver with in these countries: Belarus, Burma, Cote D’Ivoire, Cuba, Congo, Democratic Republic of the Congo, Iran, Iraq, Liberia, Lebanon, North Korea, Sudan, Syria, Somalia, Zimbabwe and the Balkans region which consist of the following: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo, Macedonia, Moldova, Montenegro, and Serbia.

 

Lost Packages

If a package is not delivered within 14 business days in the Domestic United States, it is eligible for a reshipment. For such circumstances please contact us at support@profibers.com.

At being informed on such an occurrence an investigation will be started which will take about 2-5 business days. If the package is confirmed to be lost at the point, it will be resent for you at no extra cost.